Guide To Activating The Electronic Warranty For Kosmen Products

Detailed Instructions for Activating Electronic Warranty

Check Labels & Product Information

Immediately after unboxing, carefully examine the side of the device. Kosmen always affixes complete labels and product information here, including:

• Technical Specification Label: Clearly states the product name, model, power, voltage, etc.
• Traditional Warranty Label: Features the prominent Kosmen logo, serving as proof that the product is officially distributed.
• Electronic Warranty Label: Covered with a silver scratch-off layer. Beneath this layer is a QR code and a warranty code, along with the Kosmen logo and serial number. This label is specially designed for electronic warranty activation.

Guide To Activating The Electronic Warranty For Kosmen Products

Method 1: Activate Warranty via QR Code

This is currently the simplest, fastest, and most popular method. Follow these steps:

1. Gently scratch the silver layer on the electronic warranty label to reveal the QR code.
2. Use your phone to scan the QR code on the product.
3. Scanning the code will take you to Kosmen’s official warranty activation page.
4. Fill in your personal information on the registration form:
   
   • Full Name
   • Phone Number
   • Email
   • Address
5. After filling out the form, click "Submit" to complete your registration.

The result will appear instantly on the screen and include:

• • Purchase date
  • Warranty activation date
  • Remaining warranty period
  • Manufacturer information
  • Product specifications

This serves as confirmation that you have successfully registered for the electronic warranty and own a genuine Kosmen product.

Method 2: Activate via SMS

If you're unable to scan the QR code, you can activate the warranty by sending an SMS using the following format:

• Recipient: 8077
• Message content: CK [space] warranty code
• Example: CK 1234567 send to 8077
• Fee: 1,000 VND per message

The system will automatically respond with a confirmation message within a few minutes.

Benefits of Electronic Warranty Activation

• Automatically records the exact warranty start date based on your purchase.
• Easily check the remaining warranty period.
• No need to keep paper documents or physical warranty cards.
• Eligible for maintenance and repair in accordance with company policy.
  

We hope the information above helps you activate your warranty quickly and easily. If you need further assistance or technical support, feel free to contact Kosmen’s customer service team. We’re always ready to help!

List of Warranty Centers:

• Head Office: 27B Street 12, KP2, Hiep Binh Phuoc Ward, Thu Duc City, Ho Chi Minh City 
• Hanoi Office: NV 4.7 Hai Au 2 Street, Cau Buou Urban Area, Thanh Trì District, Hanoi 
• Da Nang Office: 385B Hai Phong Street, Tan Chinh Ward, Thanh Khe District, Da Nang City 
• Da Lat Office: 38/7 Ba Thang Hai Alley, Ward 4, Da Lat City 
• Hotline: North: 0766 899 799, South: 0965 210 874, Central Highlands: 0961 061 076 - Central Vietnam: 0935 696 695
• Website: https://kosmen.com.vn/en