Promotion combination policies may vary depending on specific programs. Kosmen typically specifies the terms and conditions of each promotion, including whether it can be combined with others.

You can get promotion codes from:

• Kosmen's fan pages
• Sales staff
• Trade shows, exhibitions, etc.

• Products are under warranty for up to 24 months.
• Panasonic compressors come with a 36-month warranty.
• 1-to-1 replacement within 30 days (if the product has a manufacturer defect).

Yes, contact us through our communication channels: Website, Zalo OA, Fanpage, etc.

Yes.

What maintenance do air purifiers need?

• Filter maintenance
• Sensor maintenance
• Maintenance of other internal components

What maintenance do dehumidifiers need?

• Filter cleaning
• Drain pipe check
• Water tank cleaning
• Performance check

Discounts:
- Discounts are agreed upon and applied according to the pricing chart the company sends monthly.
- Additional discounts may apply if:

• The agent makes an immediate payment when the company delivers the goods.
• The agent meets the revenue thresholds outlined in Article 8 of the contract.
• Bonuses and support are paid via cash, bank transfer, or offset against debt.

Sales Price:

• Based on the purchasing performance and other cooperation agreements, agents will receive pricing policies corresponding to their agent level.
• Pricing policies are designed to ensure competitiveness and maximum profitability for agents in the market.

• Support in brand promotion through information channels and media; customer referrals for areas near branches managed by the company during the cooperation period.
• Enjoy favorable agent pricing according to predetermined agent policies.
• Free technical training, installation guidance, and project consultation.
• Contact information and logo updates on the company's website and advertising materials.
• Authorized to sign sales contracts on behalf of the company in cases where the agent’s customer requests, or the agent is unable to sign. Profits (after deducting contract execution costs) from such contracts will be transferred to the agent after completing obligations under the contract between both parties.
• Support for designing and setting up display counters/shelves at the agent's showroom.

To maintain and clean Kosmen air purifiers and dehumidifiers, you should:

• Regularly clean or replace the filter according to the manufacturer's instructions.
• Wipe down the exterior surface with a soft, damp cloth.
• Periodically check and clean sensors and fans.
• Carefully read the user manual for specific details.