Successful Delivery of Kosmen Dehumidifiers to Toan Phuc Pharmaceutical Warehouse

To meet this requirement, Toan Phuc Pharmaceutical Co., Ltd. selected Kosmen's humidity control solution for its pharmaceutical warehouse. The dehumidification system was deployed to maintain the warehouse humidity below 75% RH, helping protect medicines, pharmaceutical raw materials, and medical equipment while meeting the company's storage requirements.

Project Information

Project Overview

• Customer: Toan Phuc Pharmaceutical Co., Ltd.
• Business Activities: Import, export, and wholesale distribution of pharmaceuticals, pharmaceutical raw materials, and medical equipment
• Industry: Pharmaceutical Warehouse
  Application: Warehouse temperature and humidity control
• Location: 18/40 An Phu Dong 09 Street, An Phu Dong Ward, Ho Chi Minh City, Vietnam
• Installed Equipment: 02 Kosmen KM-250S Industrial Dehumidifiers
• Installation Objective: Maintain warehouse humidity below 75% RH to protect medicines, pharmaceutical raw materials, and medical equipment throughout the storage period.

Actual Results After Installation

After the Kosmen dehumidification system was put into operation, the storage conditions in the pharmaceutical warehouse became more stable, meeting the company's humidity control requirements. The dry storage environment helps preserve the quality of medicines, pharmaceutical raw materials, and medical equipment throughout the storage process.

• Maintain warehouse humidity below 75% RH in accordance with storage requirements.
• Minimize moisture absorption and caking of medicines and pharmaceutical raw materials.
• Reduce the risk of mold and microbial growth inside the warehouse.
• Help protect the quality of medicines, pharmaceutical raw materials, and medical equipment.
• Improve storage conditions in hot and humid environments.
• Ensure stable equipment operation to meet the continuous humidity control requirements of the pharmaceutical warehouse.

Kosmen dehumidifier installed at Toan Phuc Pharmaceutical Chemical Warehouse

Kosmen Project Survey, Consultation, Installation, and Implementation Process

Stage 1: Customer Inquiry

After receiving the request from Toan Phuc Pharmaceutical Co., Ltd., the Kosmen team began assessing the company's humidity control requirements for its pharmaceutical storage warehouse. With medicines, pharmaceutical raw materials, and medical equipment being stored in the facility, the company aimed to establish a storage environment that complies with Good Storage Practice (GSP) standards, contributing to maintaining product quality throughout the storage period.

Based on the initial information provided by the customer, the consulting team recorded the current warehouse conditions, the characteristics of the stored products, the required humidity level of below 75% RH, as well as the requirements for maintaining stable temperature and humidity. All collected information was compiled into a project profile and transferred to the technical department to prepare for the site survey, consultation, and development of a suitable humidity control solution.

Stage 2: Information Collection & Preliminary Consultation

In the next stage, Kosmen worked closely with Toan Phuc Pharmaceutical Co., Ltd. to collect the necessary information for proposing an appropriate solution. The discussion covered the warehouse area of 300 m², the characteristics of the stored products, the existing air conditioning system, the frequency of door opening and closing, and other factors that could affect the humidity inside the warehouse.

At the same time, the technical team assessed the current storage conditions and the potential risks caused by high humidity to medicines, pharmaceutical raw materials, and medical equipment. Based on the collected information, Kosmen proposed a dehumidification solution designed to maintain the warehouse humidity below 75% RH, meeting the customer's storage requirements.

Stage 3: Site Survey Confirmation

After the preliminary implementation plan was agreed upon, Kosmen coordinated with the customer to arrange an on-site survey at the pharmaceutical warehouse. Both parties confirmed the survey area, the inspection items, and the necessary conditions to ensure the survey could be carried out according to schedule.

Before the survey, the technical team prepared all required measuring instruments, technical documents, and related inspection forms. Thorough preparation enabled the assessment to be conducted efficiently while ensuring the collected data was highly accurate, providing a reliable basis for developing an appropriate humidity control solution.

Stage 4: On-site Survey & Technical Consultation

At the pharmaceutical warehouse of Toan Phuc Pharmaceutical Co., Ltd., Kosmen's technical team conducted a comprehensive on-site survey of the area requiring humidity control. The inspection included ambient temperature and humidity, air circulation, warehouse structure, air conditioning system, the frequency of door opening during loading and unloading operations, the proposed installation locations, and the available power supply conditions. These findings served as an important basis for evaluating the actual operating conditions before implementing the dehumidification system.

In addition to the site survey, Kosmen's specialists held direct discussions with the customer's representatives regarding the characteristics of the stored medicines, pharmaceutical raw materials, and medical equipment, as well as their storage requirements and storage duration. By combining the measured data with the operational information provided by the customer, the technical team was able to evaluate the warehouse's moisture load, calculate the required dehumidification capacity, and develop an installation plan that best suited the actual operating conditions of the warehouse.

Warehouse inspection prior to installation and handover

Stage 5: Solution Proposal & System Layout

After completing the site survey, Kosmen's technical team evaluated the moisture load of the pharmaceutical warehouse and analyzed the actual operating conditions to develop a humidity control solution that met the customer's requirements.

Based on the calculation results, Kosmen proposed installing two industrial dehumidifiers, each with a dehumidification capacity of 250 liters per day. The equipment was selected for its stable dehumidification performance, enabling the warehouse humidity to be maintained below 75% RH. This solution helps protect medicines, pharmaceutical raw materials, and medical equipment from the adverse effects of excessive humidity throughout the storage period.

In addition to selecting the appropriate equipment, the technical team designed the system layout based on the warehouse's existing conditions, air circulation patterns, air conditioning system locations, and areas with frequent door opening during loading and unloading operations. This layout ensures even distribution of dry air throughout the warehouse, improving humidity control efficiency and maintaining stable storage conditions.

Stage 6: Solution Confirmation & Contract Signing

After reviewing the solution proposed by Kosmen, Toan Phuc Pharmaceutical Co., Ltd. evaluated the humidity control plan and confirmed that the installation of 02 Kosmen KM-250S Industrial Dehumidifiers met the storage requirements of its pharmaceutical warehouse as well as its actual operational needs.

Both parties then discussed and finalized the project schedule, warranty policy, and other terms of cooperation. Once an agreement was reached, the sales contract and related documents were officially signed, and the delivery plan was implemented to ensure the equipment would be handed over according to the agreed schedule.

Confirmation of the handover of two Kosmen KM-250S dehumidifiers

Stage 7: Delivery, Installation & Acceptance

After completing all preparations, Kosmen delivered 02 Kosmen KM-250S Industrial Dehumidifiers to Toan Phuc Pharmaceutical Co., Ltd. in accordance with the committed schedule. Before shipment, each unit underwent a thorough inspection of its appearance, technical specifications, and operating performance to ensure product quality before delivery.

Kosmen dehumidifiers delivered to Toan Phuc Pharmaceutical Chemical Warehouse

Upon delivery, representatives from both parties verified the quantity, equipment models, and all contract items. After confirming that the delivered equipment fully met the agreed requirements, the handover process was successfully completed, ensuring that the customer received the equipment on schedule and was ready to put it into operation in the pharmaceutical warehouse.

Installation completed, followed by operational performance testing and acceptance

The dehumidifiers operate stably and meet the required performance standards

Stage 8: Operation Guidance & After-sales Service

After completing the handover, the Kosmen team provided Toan Phuc Pharmaceutical Co., Ltd. with guidance on operating the dehumidifiers in accordance with the operating conditions of the pharmaceutical warehouse. The training covered humidity setting adjustments, monitoring operating parameters, routine equipment cleaning, and essential maintenance practices to ensure effective humidity control during operation.

Along with delivering the complete technical documentation and warranty certificates, Kosmen continues to support the customer through comprehensive technical assistance and after-sales services, helping ensure stable equipment operation and long-term protection of medicines, pharmaceutical raw materials, and medical equipment throughout the storage process.

Kosmen After-sales Policy

• Technical consultation and support throughout the entire equipment operation period.
• 24-month product warranty and 36-month compressor warranty.
• 1-for-1 replacement within 30 days if the product has manufacturing defects.
• Periodic maintenance once per year (up to 02 maintenance visits).
• Prompt warranty service and technical support whenever required.
• Special incentive policies for projects and bulk orders.

With a professional after-sales service system, Kosmen not only provides humidity control solutions but also accompanies businesses throughout the equipment's lifecycle, helping maintain optimal storage conditions and ensuring the long-term protection of pharmaceutical products.

KOSMEN - PIONEERING HUMIDITY CONTROL & AIR QUALITY SOLUTIONS

• Head Office: 77 Dinh Thi Thi Street, Van Phuc City Urban Area, Hiep Binh Ward, Ho Chi Minh City, Vietnam
• Representative Office: 27B Street No. 12, Hiep Binh Ward, Ho Chi Minh City, Vietnam
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• Hotline: 0766 899 799 (Northern Vietnam - 0935 696 695 (Central Vietnam) - 0965 210 874 (Southern Vietnam) - 0975 359 877 (Central Highlands)
• Website: https://kosmen.com.vn/en