Terms Of Use

Khách hàng lưu ý đọc kỹ điều khoản và sử dụng tại Kosmen

Terms of Use

Kosmen is a German electronics brand renowned for its high-quality, multifunctional dehumidifiers. We prioritize the research and development of products to enhance our users' quality of life.

Before continuing to access and learn more information, Kosmen requests that you read, understand, and agree to some general terms of our company. To ensure mutual legal benefits, we ask that our customers seriously comply with and adhere to these terms.

General Regulations

By accessing our website, you agree and commit to comply with all the following regulations:

• Depending on timing and business campaigns, Kosmen reserves the right to change, supplement, and modify anything posted on the website, from prices, promotional programs, product designs, to any transaction information.
• All modifications made will apply immediately without prior notice to customers.
• Strict adherence to contracts and commercial agreements is required.
• Ensuring privacy policies, order terms, and pricing.
• All disputes prioritize resolution in a spirit of reconciliation to satisfy the needs and rights of both parties.

Continuing to browse our website implies your acknowledgment of understanding and agreement to abide by these set terms. For the latest updates, customers can regularly check and follow us at https://kosmen.vn/.

Website Usage Guide

Firstly, Kosmen notifies that cooperation and transactions are only conducted with individuals who are 18 years of age or older and legally competent. You must ensure you meet these requirements before exploring other transaction details.

Next, please note and understand the following:

• Kosmen shall not be liable for any damages or losses resulting from failure to comply with the regulations and notifications posted on the Kosmen Vietnam website.
• We strictly prohibit unauthorized use of any information or images provided on the Kosmen Vietnam website for commercial purposes without permission from the company.
• Finally, Kosmen has only one official website. Please take note to avoid exploitation for malicious purposes, which could lead to financial losses and adversely affect the company's reputation.

Customer Feedback

All contributions and evaluations from customers belong to Kosmen Vietnam. We accept opinions and have the full right to use this information for the purpose of developing and improving the brand's website.

Additionally, false information, defamation, or any content that adversely affects the company's reputation may be deleted without prior notice or handled according to current Vietnamese law.

Order Terms and Pricing

Kosmen always strives to deliver products synonymous with quality, pricing, and excellent service during transactions. Therefore, to ensure user rights, we reserve the right to reject orders with unclear usage purposes or orders for large quantities aimed at price manipulation.

Due to objective reasons or technical malfunctions such as delays in updating new prices, changes in designs, etc., we will contact customers to provide guidance for appropriate solutions or support order cancellations if necessary. The company also reserves the right to reject or immediately cancel orders when mutual agreement cannot be reached.

Brand and Copyright

Kosmen holds intellectual property rights for all information, images, graphic products, etc., posted on the website. All content is our property and is protected under international conventions and Vietnamese copyright law.

We strictly prohibit unauthorized copying for personal or commercial purposes without consent from the company. Kosmen reserves the right to request removal and terminate usage for such actions, along with seeking compensation when necessary.

Legal Rights

The terms and content posted on the official Kosmen website have been adjusted in accordance with Vietnamese legal regulations. All images and information are strictly compliant, respecting ethics and traditional cultural norms. Any disputes arising from or misappropriation of this website will be prosecuted and resolved by competent courts in Vietnam.

Privacy Rules

Our company commits to implementing privacy rules, ensuring all transaction information and user data are kept confidential. Kosmen Vietnam will not disclose or sell transaction information to third parties unless required by written data extraction requests for investigation by Vietnamese law enforcement agencies.

Moreover, please refrain from intentionally infiltrating our website system or altering our data structure. Individuals or organizations attempting to interfere or damage Kosmen's website property will be prosecuted under the law.

If you have any further questions regarding terms or operational procedures for Kosmen, please contact us immediately for prompt clarification and issue resolution.