Which product is better for improving indoor air quality, air purifiers or dehumidifiers?
Both products play a crucial role in improving indoor air quality, but each has its own advantages:

Air Purifiers:

• Remove dust particles, bacteria, viruses, and pollen from the air, making indoor air cleaner and safer for health.
• Best for: Particularly beneficial for people with allergies or asthma, as well as during dry seasons or when air pollution is high.

Dehumidifiers:

• Reduce moisture in the air, preventing the growth of bacteria, mold, and insects, and creating a dry and comfortable living space.
• Best for: Ideal in humid environments, maintaining optimal humidity levels and protecting furniture from moisture damage.
• Combining dehumidifying and air-purifying functions creates a more fresh and clean indoor space.
• Depending on your needs, you can choose the most suitable product.

Kosmen has two air purifier models:

• Kosmen KM-A65 Air Purifier
• Kosmen KM-A99 Air Purifier

Kosmen offers a wide range of dehumidifiers to meet diverse customer needs, including:

Residential Dehumidifiers: Suitable for homes and offices

• Kosmen KM-12N Dehumidifier
• Kosmen KM-20N Dehumidifier
• Kosmen KM-30N Air Purifier and Dehumidifier
• Kosmen KM-60S Dehumidifier

Industrial Dehumidifiers:

• Kosmen KM-90S Industrial Dehumidifier
• Kosmen KM-150S Industrial Dehumidifier
• Kosmen KM-180S Industrial Dehumidifier
• Kosmen KM-210S Industrial Dehumidifier
• Kosmen KM-250S Industrial Dehumidifier
• Kosmen KM-480S Industrial Dehumidifier

Ceiling-mounted Dehumidifiers:

• Kosmen KM-26E Ceiling-mounted Dehumidifier
• Kosmen KM-66E Ceiling-mounted Dehumidifier
• Kosmen KM-96E Ceiling-mounted Dehumidifier
• Kosmen KM-136E Ceiling-mounted Dehumidifier
• Kosmen KM-168DS Ceiling-mounted Dehumidifier
• Kosmen KM-180DS Ceiling-mounted Dehumidifier
• Kosmen KM-240DS Ceiling-mounted Dehumidifier
• Kosmen KM-480DS Ceiling-mounted Dehumidifier

• Check the product immediately upon receipt: Detect defects right away.
• Contact Kosmen customer support: Report your order number, describe the defect, and provide images if available.
• Read the warranty and return policy: Understand your rights.
• Request a replacement or repair: Depending on the warranty policy and the nature of the defect.
• Return the product if necessary: Package carefully and follow Kosmen's instructions.
  Track your request's progress: Continuously monitor your claim.
• Keep all related documentation: Emails, receipts, and defect reports.

Delivery within 24 hours in urban areas (Ho Chi Minh City, Hanoi, Da Nang, and Lam Dong); delivery times for suburban areas vary by province and delivery service.

Shipping policy for distributors and agents:

• The company delivers according to the agent's order (type, specification, quantity, and related information), ensuring product quality in line with published standards.
• Delivery to the agreed-upon location as per the terms of the purchase order and confirmed order documents.

You can cancel or change your order before Kosmen packs and ships it.
If the product has already been shipped and the customer refuses delivery, the customer will need to cover the shipping cost.

• You can order directly from the website.
• Buy from over 200 Kosmen stores, distributors, and agents nationwide.
• Purchase on e-commerce platforms: Shopee, Lazada, TikTok, Tiki, Sendo, etc.
  Order through the ZALO OA channel.
• Purchase through customer care representatives.